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// Case study 15 · Accessibility / Telecom

ClearCaptions

See every word your callers say.

Caption phone service for people with hearing loss, free to qualified U.S. residents, displaying conversations on an easy-to-read screen.

Likely AI – confirmSpeech Recognition
https://www.clearcaptions.com/
ClearCaptions live website

The problem

People with hearing loss miss what family, friends and doctors say on the phone.

The solution

A captioning phone that shows the caller's words in real time.

How AI is used

Automatic speech recognition generates live captions during calls.

// AI pipeline · live

How data flows through the model

01
Incoming call audio
02
Speech recognition
03
Live captions
04
Large-screen display

// AI capability profile

// Key features

  • Real-time captions
  • Free for qualified users
  • Simple setup

// Tech stack

Automatic speech recognitionTelephony
Details verified against the live website in November 2026.